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Ethiopian Coffee from Crimson Cup Named Good Food Award Finalist

By Lorrie Baumann

Crimson Cup Coffee & Tea’s Kossa Kebena is a finalist for a 2020 Good Food Award. Kossa Kebena comes from the Kebena Kossa farm in the Limmu Kossa district of western Ethiopia, and Crimson Cup sources the coffee through its Friend2Farmer direct trade initiative. The coffee is one of 403 products representing 42 states that were named as finalists this year from among 1,835 entries to the 10th annual Good Food Awards. Winners will be announced in January.

Kossa Kebena comes from a farmer who grew up in the coffee world and, as an adult, was able to obtain a piece of land and start growing his own with financing from Technoserve, a nonprofit organization that operates in 29 countries and works with men and women in the developing world to build competitive businesses. “His farm is in a preserved forest, called the Kebena forest. There’s no one there to exploit the minerals in the ground,” said Brandon Bir, Crimson Cup Coffee’s Director of Education and Sustainability. “There’s no commercial production in the forest other than coffee production, which is indigenous.”

Kossa Kebena is one of a long line of Ethiopian coffees recognized by the Good Food Awards. Bir explains the primacy of that coffee region in the competition by noting that arabica coffee is native to Africa. While coffee has been grown in Central and South America only since about 1800, African coffee farmers have been breeding and selecting seeds for their coffee trees for far longer. “The majority of heirloom coffee in Ethiopia has genetically worked itself out to be amazing,” he said. “Ethiopia is there because it’s just fantastic coffee that has worked itself out.”

The result, in the case of Kossa Kebena, is a coffee that’s naturally processed – dried on raised drying beds while the coffee beans are still clothed in the pulp that surrounds them in the cherry. In the cup, it has a syrupy body and tasting notes of bright fruit and sweet berries. “The cup itself is fruity but very clean for a natural-process coffee,” Bir said. In addition to the finalist recognition from the Good Food Awards, Kossa Kebena won a bronze medal at the 2019 Golden Bean North America roasting competition.

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“The market has changed in the last 10 years and so have we. We wanted to meet more producers, make more relationships because relationships are at the core of who we are,” he said. “Consumers have grown to appreciate more nuanced products, more conscious, intentional products. That intentionality has driven the coffee market to have more transparent coffee relationships. Consumers used to be specific about country. Now we talk about single farms. This is not Limmu region, Ethiopia. It’s a lot more specific, and a lot more intentional.”

Bir works with Crimson Cup’s Friend2Farmer program, started seven years ago as a way to connect the company directly with farmers and to help them grow better coffee so the farmers can earn premium prices without working through conventional certification programs, which often focus on their own particular objectives rather than on the needs that the indigenous growers identify for themselves, Bir said. “We’re very adaptive. A lot of certification programs have a certain protocol, maybe an emphasis on bird-friendly, some that focus on clean water, some that focus on social good,” he said. “We don’t know what different regions need, so we just ask. We’ve done everything from clean water projects, building a Specialty Coffee Association campus in Peru, quality control lab in Uganda, computers for students in Honduras. We’re adaptive, and that’s what makes us different.”

Another thing that makes Crimson Cup Coffee & Tea different is its unique business model that’s focused on helping other entrepreneurs start and grow their independent coffee houses. Not long after founding Crimson Cup in 1991, Greg Ubert, who is still the company’s President, realized that his real goal was in sharing his knowledge about how to build a successful coffee shop so they could be good customers for Crimson Cup coffee. He wrote a book called “Seven Steps to Success in the Specialty Coffee Industry” as a handbook for coffee shop start-up and operations. “That established our model of how we wanted to help people with retail expansion,” Bir said. Today, more than 200 entrepreneurs in 38 states have bought the book and used it as their blueprint to start their own coffee businesses through the company’s Power of the Cup® retail support program. “They buy the book, attend classes. Unlike a franchise, we will do the training, help with site selection, help with menu design,” Bir said. “We don’t have a franchise fee. If our partners are successful, then we’ll be successful.”

Crimson Cup’s Kossa Kebena coffee is available both to retailers partnered through Power of the Cup and to others. For more information, visit www.crimsoncup.com.

Soft Coffee Pods: Leading Single Cup Alternative

Over the last few years, single-cup coffee makers have gone mainstream and become a staple in offices and restaurants across the country. These popular machines use specially made capsules with pre-measured levels of coffee grounds in order to brew anywhere from a single cup to a whole carafe of fresh coffee. However, these capsules aren’t without drawbacks, and many sophisticated coffee drinkers are choosing new, soft coffee pods over traditional plastic capsules.

Soft pods are sweeping the nation because they incorporate traditional brew methods in their brewing process. Instead of harming the environment, the waste produced makes the world better.

Soft coffee pods require a brew mech that is specially molded to secure the pod during extraction, like Newco‘s CX Touch or Fresh Cup Touch. Soft coffee pods are designed to make one cup at a time, but are made with far fewer materials. Instead of a hard plastic shell, most pods are entirely made up of paper or silk, which is sealed in a foil packet to lock in freshness. Their flat, disc-like shape also increases the surface area for water to come into contact with the coffee grounds. This means more flavor and aroma is extracted from the grounds, improving the overall quality of each cup.
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Soft coffee pods are fully recyclable and even compostable. This means that the pods not only break down naturally, but also provide the surrounding soil with nutrients in the process. There are no plastic cups to throw away, or components to separate. In fact, there are several creative ways to dispose of your recyclable coffee pods and benefit the environment, such as tilling them into your garden or adding them to your compost bin. The future of single cup brewing is here.

Newco is helping its customers succeed – one cup at a time. For more than 40 years, it has pioneered brewing systems for coffee and tea that combine the latest technology and sleek styles.

Enhancing the Customer’s Experience, One Coffee at a Time

Satisfaction and experience are pivotal factors behind a customer’s decision to visit a location or use a service again. When customers are satisfied, not only will they be tempted to revisit a hotel or a restaurant, they will also tend to recommend the place to friends and acquaintances, bringing more business opportunities.

In an effort to make the customer’s experience fully satisfying, some restaurants perform better at providing the best value for money, quality of food and drinks or quality of service. But let’s be honest, most administrators will attempt to bring together all these aspects because they know that customers satisfaction is based upon the overall experience.

Take, for example, the case of a seafood restaurant having the best lobster tail in town accompanied with a splendid Chardonnay from the Russian River Valley, offering only standard percolator coffee that has been standing for hours. Even though the customer may have enjoyed a great food and wine pairing, he will nevertheless remain bitter because the coffee he always orders after a meal is horrible. This detail, as trivial as it may seem, may affect the client’s experience negatively and cause them to never go back or recommend the place. If that applies to dining, imagine what bad coffees can do to breakfast restaurants. You are remembered because of the coffee.

Three Innovative Brands
Great news! Cafection | Evoca Group enters the North American HoReCa market. From the greatest drip coffee technology available to barista-quality espresso solutions, its HoReCa bean to cup brands will make the competition envious.

Gaggia: Founded in 1948, heralding the modern age of espresso with the invention of steam-free coffee machines, Gaggia represents the true spirit and heritage of Italian espresso, taste and culture.

Saeco: As the first company in the world to develop the bean to cup (a completely automatic and innovative Italian espresso brewing system), Saeco Professional Division specializes in the out-of-home sector.
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Cafection: Pioneer company to launch internet-connected and remotely manageable coffee machines, Cafection uses a unique reverse French press brewing system.

Three Flagship Models
With a choice of three NSF 4 certified flagship models, Cafection | Evoca Group will help the food and beverage industry enhance the customer’s experience, one coffee at a time. Already a leader in the OCS industry with units in 80 percent of the Fortune 500, the elegant, affordable and reliable brewers capable of dispensing 65 to 75 coffees per hour are about to revolutionize the HoReCa market.

Kalea Plus: The outstanding throughput and speed of the Kalea Plus with fresh milk will satisfy even the most demanding customers, sip after sip.

Idea Restyle Duo: Equipped with a fresh milk module, the Idea Restyle Duo is undoubtedly the best choice for those who want a highly professional machine with an attractive look.

Encore 29: The fully customizable bean to cup Encore 29 prepares the best perfectly ground drip coffee, anywhere, at any time.

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