dunnhumby has announced that Whole Foods Market, Inc. has selected the company to provide customer data and insights to help evolve Whole Foods Market’s category management and merchandising.
dunnhumby is working with Whole Foods Market to apply its customer data models to make store-level merchandising decisions based on specific customer needs. Data-driven, customer-led insights will enable Whole Foods Market to create the shopping experiences customers want. As product choices and preferences change and vary by location, the dunnhumby data will provide customers with the most relevant shopping experience, according to the company.
“dunnhumby has the ability to understand customers and turn that into action,” said Don Clark, Global Vice President of Purchasing for Non-Perishables at Whole Foods Market. “This partnership allows us to keep innovating our shopping experience for the customer in a way that’s most relevant to them and reflects how they want to shop in each local community.”
“Whole Foods Market is renowned for delighting customers with extraordinary shopping experiences and customer service, which makes them an ideal partner,” said Andrew Hill, Managing Director North America at dunnhumby. “We’re thrilled to be working with a retailer as respected and innovative as Whole Foods Market, helping them continue to improve shopping experiences for their loyal and passionate customers.